Terms and conditions

TERMS AND CONDITIONS OF WEBSITE USE AND GAMBLING SERVICES

1. DEFINITIONSIn these Terms and Conditions, the following definitions apply:(a) "Grosvenor" means Grosvenor Casino Stockton or its affiliates;(b) "User" means any person who uses this Website for any purpose;(c) "Member" means a User who has been accepted as a member by Grosvenor;

2. ACCEPTANCEBy using the services of Grosvenor Casino Stockton, including but not limited to, playing games on our website or in-person at our premises, you (the Member/User) acknowledge that you have read, understood and agree to be bound by these Terms and Conditions.

3. GAMBLING AGE RESTRICTIONYou must be at least 18 years old (or the age as specified in your country's laws regarding gambling) to participate in any form of gaming on our Website or within our premises.

4. WEBSITE USEGrosvenor Casino Stockton reserves the right, without liability, to modify, suspend or discontinue this Website and its services for any reason at any time. You must not interfere with the operation of our Website or attempt to access areas restricted by Grosvenor.

5. GAMBLING RULES AND ODDSAll games offered on our Website are governed by their own specific rules which can be accessed via links throughout our site. Odds and payout rates for all bets accepted, either in person or online, will be those displayed at the time of betting and may vary from one bet to another.

6. LIMITATIONS OF LIABILITYGrosvenor Casino Stockton does not accept responsibility for any loss, damage or injury arising from use of this Website or our premises. Our liability is limited to the extent provided by applicable laws.

7. RESOLVING DISPUTESAny dispute which may arise between you and Grosvenor Casino Stockton regarding your participation in gaming on our Website or within our premises shall be determined according to the provisions set out below, including but not limited to any relevant UK legislation.

8. CHANGE TO TERMS AND CONDITIONSGrosvenor Casino Stockton reserves the right to modify these Terms and Conditions at its sole discretion by posting such modified terms on this website. Such modifications will become effective upon the date of posting or as otherwise indicated. Your continued use of our Website and/or participation in gaming will constitute your consent and agreement with any updated version.

9. SECURITY AND FAIR PLAYOur systems are designed to operate fairly and securely, but no system is foolproof. We employ various measures including data encryption for security purposes, but Grosvenor Casino Stockton cannot guarantee the integrity or confidentiality of information provided by you when accessing our site online.

10. RESPONSIBLE GAMBLING FEATURESGrosvenor Casino Stockton provides tools and features in line with UK legislation to support responsible gaming practices. These include deposit limits, time-out periods, reality checks, loss limits, self-exclusion and more which can be accessed via your account settings or during a session. If you wish to access any of these services, please contact our Support team.

11. LINKS TO THIRD PARTY WEBSITESOur Website may contain links to third-party websites which are provided solely for information purposes only. Grosvenor Casino Stockton is not responsible in any way for the content or availability of such external sites and cannot be held liable if you lose money or data through their use.

12. GOVERNING LAW AND JURISDICTIONThese Terms and Conditions, together with all agreements entered into by Grosvenor Casino Stockton shall be governed exclusively by English law and subject to the jurisdiction of the courts of England only.

13. ENTIRE AGREEMENTThe terms of these Terms and Conditions supersede any prior negotiations or representations (whether written or verbal) made regarding use of our Website and/or participation in gaming with us, or otherwise.

14. AMENDMENTS AND ADDITIONSAny amendments to these Terms and Conditions shall be valid and binding from the date of posting unless a later effective date is stated.

15. PROOF OF IDENTITY AND AGEWe reserve the right at all times to request proof of your age or identity, failing which we may cancel any account held in your name. Failure to provide accurate information will result in termination of our services and/or denial of future access.

16. NO ASSUMPTIONS OR WAIVERNo terms other than those contained within this document shall be binding upon Grosvenor Casino Stockton unless made in writing by its authorized personnel. By using our Website or participating in gaming with us, you acknowledge that you have accepted these Terms and Conditions without reliance on any assumptions or representations not stated here.

17. TERMINATION OF SERVICESGrosvenor reserves the right to terminate your account for breach of applicable laws, regulation or any failure to comply with our rules. In the event of termination due to non-compliance, we reserve the right to recover all sums paid by us under any games played and/or stakes placed.

18. GAMBLING REGULATIONSGrosvenor Casino Stockton shall at all times operate in compliance with relevant UK legislation including but not limited to: The Gambling Act 2005; Anti-Money Laundering Regulations 2017 (UK); Prevention of Social Responsibility Misuse from Gaming Regs (UK).

19. NON-BRITISH RESIDENTSIn the event that we discover or have reason to believe that an account has been opened by a non-United Kingdom resident, we reserve the right to suspend or close your account.

20. FINALITY OF TERMS AND CONDITIONSThese Terms and Conditions constitute our entire agreement with you regarding the subject matter hereof and supersede all prior agreements or understandings between us.